Thema Home Care
Downingtown, Pennsylvania
Email: jcurrie@themahomecare.com
Phone: +1 610-467-3880
Last Updated: May 14, 2026
Introduction
Thema Home Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, families, caregivers, and website visitors.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request services, communicate with us, or participate in our SMS messaging program.
Because we provide home care services, we take privacy and confidentiality seriously and strive to maintain appropriate safeguards for all personal information.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Service address
Care needs or service inquiry details
Communication preferences
Information submitted through website forms, phone calls, emails, or SMS messages
We may also collect limited website usage information, such as browser type, device information, pages visited, and general website activity.
How We Use Your Information
We may use the information we collect to:
Respond to inquiries
Schedule consultations or services
Provide home care-related communication
Send appointment reminders
Send service updates
Coordinate caregiver communication
Improve our website and services
Maintain internal records
Comply with legal or regulatory obligations
SMS Privacy Policy
Use of Information
We use your information to send appointment reminders, service updates, caregiver communication, and responses to inquiries through SMS messaging.
This may involve sharing limited information with platform providers, phone companies, and vendors who assist in message delivery and operational support.
Consent
Consent to receive automated text messages from Thema Home Care is not required as a condition of receiving services.
By providing your phone number and opting in to SMS communication, you agree to receive text messages from Thema Home Care related to your inquiry, appointments, services, or other care-related communication.
Opt-Out
You can opt out of receiving SMS messages at any time by replying with any of the following:
STOP
END
CANCEL
UNSUBSCRIBE
QUIT
After opting out, you will no longer receive SMS messages from us, except where necessary to confirm your opt-out request or as otherwise permitted by law.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors who assist with operational support services, such as customer service, messaging platforms, technology providers, or phone companies involved in delivering SMS communications.
All other use case categories exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with any third parties.
Protection of Information
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through our SMS program.
We take reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or misuse.
Disclosure of Information
We may disclose your information when necessary to:
Comply with applicable laws, regulations, legal processes, or governmental requests
Avoid liability
Protect our rights, clients, caregivers, property, or safety
Support service delivery through trusted vendors or subcontractors
Maintain business operations and communication systems
We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
SMS Data Privacy Statement
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors who assist with operational support services such as customer service, messaging platforms, phone companies, or technology providers.
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Your Responsibilities
Accurate Information
You agree to provide accurate, truthful, and complete information when communicating with us.
Consequences
If we believe the information provided is inaccurate, misleading, or used for improper purposes, we reserve the right to deny access to our messaging program and take appropriate action.
Your Choices and Controls
You may contact us to request that we update, correct, or remove your personal information from our records, subject to applicable legal, regulatory, or operational requirements.
You may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Thema Home Care
Downingtown, Pennsylvania
Email: jcurrie@themahomecare.com
Phone: +1 610-467-3880